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    5 star hotels    |    4 star hotels    |    3 star hotels    
5 star hotels
In addition to the 3 or 4 stasrs hotels: Reception is working in 24 hours, multilingual staff as Doorman (service or valet parking), page boy etc. Spacious reception hall with several seats and beverage service is available all day long. Personalized greeting for each guest with fresh flowers or a present in the room is a usual service in any 5 stars hotels. Food, minibar and beverage offer via room service during 24 hours is avaiéable. Personal care products in flacons , Internet-PC in the room , Safe in the room and ironing service (return within 1 h), shoe polish service, Turndown service.
4 star hotels
In a 3 stars hotel the reception is opened 14 hours, accessible by phone 24 hours from inside and outside. There is a lobby with a number of seats and beverage service. In relation with the catering, breakfast buffet or breakfast menu card via room service can be available. Roomservice is available in 24 hours. The bath service includes robe, slippers on demand, cosmetic products, vanity mirror and tray of a large scale. Internet access and internet terminal , "À la carte"restaurant is a basic service.
3 star hotels
In a 3 stars hotel the reception is opened 14 hours, accessible by phone 24 hours from inside and outside, usually the staff speak 2 languages, mostly German and English There are telephone, beverage offer and internet connection in the room. The bathroom is equipped by hair-dryer, cleansing tissue . Additional pillow and additional blanket on demand - Systematic complaint management system. You can have a place, where you can put your luggage and a suitcase shoe polish utensils, laundry and ironing service.
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